Returns

30-Day Return Policy

We want you to love your gear—but if it’s not a perfect match, no worries.

🔁 Returns Made Simple

You have 30 days from the delivery date to return items for a full refund or exchange. Items must be unused, in their original packaging, and in re-sellable condition.

📦 How It Works

To request a return, follow the steps below:

1. Click here to start a return and enter the email address used to place your order and log in.
2. Select the order containing the item you want to return.
3. Click Request return.
4. Select the item or items, choose a return reason and add any helpful details.
5. Click Request return to submit your request.

You’ll receive an email confirming that your request was submitted. Once approved, we’ll email you return instructions and, when applicable, a return shipping label - typically this takes 1-2 business days. 

Some orders contain products shipped by different suppliers. In those situations, you may receive separate return instructions or shipping labels for each item. Please make sure each item is returned using its assigned label.

Returned merchandise must meet the eligibility requirements in our Return Policy. Refunds are issued after the returned merchandise has been received and inspected. Please allow additional time for your bank or credit-card provider to post the refund to your account.

Need assistance? Contact Dinker's Alley customer service here.

💡 A Couple Notes: 

 - Custom and Final Sale products may not be eligible for return.

 - If the item was fulfilled by a third-party partner, return instructions may vary slightly, we’ll guide you through it.